Her success, she admits, comes from her greatest resource – the employees themselves.
Giving employees a voice has been decisively conducive to creating a healthier work environment and their input has been encouraged through several avenues: one being an employee advisory committee consisting of front line employees and another through their "Ask Senior Team" blog where employees can engage in anonymous questions and compliments.
"When employees enjoy their work, the patients and physicians are more likely to have a positive experience as well," says Ms. McClellan.
This ongoing, open commentary with employees has gained recognition for the hospital, placing it in the top 10 percent of all HCA Hospitals for Employee Engagement for the past two years.
But Ashley has long been an asset to HCA's Lewisville facility. She was COO from 2008 to September 2011 when she became interim CEO. Her positioned was then solidified in December. She has been with HCA for five years now.
In that time she has helped design the first free-standing emergency department with an attached outpatient-imaging center, the Flower Mound Emergency Center in North Texas.
She has also decreased turnaround times by 79 minutes in the emergency department and has been instrumental in support of the hospital gaining accreditations such as Joint Commission Disease Specific Certifications for total hip, total knee and inpatient diabetes.
In the community, Ashley is a Fellow in the American College of Healthcare Executives, a member of the Flower Mound Rotary and a wish granter for the Make-A-Wish Foundation of North Texas.
In 2010, she was honored in Dallas Business Journal’s annual 40 Under Forty issue and was awarded the 2011 Young Healthcare Executive of the Year award from the Dallas/Fort Worth Hospital Council.
Ashley's efforts and the role her employees take to better serve their community and their hospital has been inspiring to all of us at HCA.